# FAQs

#### ❓ Is gamification mandatory?

No. Participation in gamification is completely optional and does not affect your ability to use, invest, or interact with the WIN platform.

#### ❓ Do WIN Points have monetary value?

No. WIN Points are internal, non-monetary points used only to track participation, activity and progress in missions and events.

They:

* Cannot be transferred
* Cannot be withdrawn
* Do not represent financial value

#### ❓ When do missions start counting?

Missions count only from the moment a specific event or stage becomes active.

Actions completed before an event begins do not count toward missions, except for any base points explicitly granted by WIN.

#### ❓ Do I need to register for an event?

Yes. Users must register in each event before they can claim WIN Points.

#### ❓ Do I need to claim my points?

Yes. Completing a mission does not automatically credit points.

Users must press the “Claim” button after completing the required action in order to receive their points.

#### ❓ Can missions or rules change over time?

Yes. Missions, point values, conditions and rules may be updated during a campaign to improve fairness, balance, system stability or user experience.

#### ❓ Can I participate without a Web3 wallet?

Yes. A Web3 wallet is not required to participate in missions, events or gamification features.

#### ❓ Where do points appear?

Claimed WIN Points are visible inside your profile and contribute to:

* Your total points balance
* Event progress tracking
* Ranking positioning

Updates may take a short time to reflect.

#### ❓ What happens if I don’t claim a mission in time?

If a mission is not claimed within the allowed timeframe, the associated points may no longer be available.

#### ❓ Can WIN change or cancel a gamification event?

Yes. WIN reserves the right to modify, suspend or cancel missions, events or point systems when necessary to ensure:

* Fair participation
* System integrity
* Compliance with platform rules

#### ❓ What happens if someone tries to abuse the system?

Accounts involved in abusive, fraudulent or manipulative behavior may be subject to:

* Point adjustment or revocation
* Mission invalidation
* Removal from rankings
* Disqualification from events

#### ❓ Are points guaranteed?

No. Points and rankings are subject to verification and validation processes.

WIN may review activity and adjust results if inconsistencies or rule violations are detected.

#### ❓ Where can I find the full terms?

Participation is governed by the [WIN platform Terms & Conditions](https://docs.win.investments/win-investments-en/legal-terms/terms-and-conditions), along with Missions & event-specific rules:

[WIN Missions Terms & Conditions](https://docs.win.investments/win-investments-en/legal-terms/terms-and-conditions/wins-missions-t-and-c).

[Roadmap to Airdrop Event Terms & Conditions](https://docs.win.investments/win-investments-en/legal-terms/terms-and-conditions/roadmap-to-airdrop-event-t-and-c)

[Market Challenge Event Terms & Conditions](https://docs.win.investments/win-investments-en/legal-terms/terms-and-conditions/market-challenge-event-t-and-c)

By participating, users agree to comply with all applicable rules and eligibility requirements.