# FAQs #### ❓ Is gamification mandatory? No. Participation in gamification is completely optional and does not affect your ability to use, invest, or interact with the WIN platform. #### ❓ Do WIN Points have monetary value? No. WIN Points are internal, non-monetary points used only to track participation, activity and progress in missions and events. They: * Cannot be transferred * Cannot be withdrawn * Do not represent financial value #### ❓ When do missions start counting? Missions count only from the moment a specific event or stage becomes active. Actions completed before an event begins do not count toward missions, except for any base points explicitly granted by WIN. #### ❓ Do I need to register for an event? Yes. Users must register in each event before they can claim WIN Points. #### ❓ Do I need to claim my points? Yes. Completing a mission does not automatically credit points. Users must press the “Claim” button after completing the required action in order to receive their points. #### ❓ Can missions or rules change over time? Yes. Missions, point values, conditions and rules may be updated during a campaign to improve fairness, balance, system stability or user experience. #### ❓ Can I participate without a Web3 wallet? Yes. A Web3 wallet is not required to participate in missions, events or gamification features. #### ❓ Where do points appear? Claimed WIN Points are visible inside your profile and contribute to: * Your total points balance * Event progress tracking * Ranking positioning Updates may take a short time to reflect. #### ❓ What happens if I don’t claim a mission in time? If a mission is not claimed within the allowed timeframe, the associated points may no longer be available. #### ❓ Can WIN change or cancel a gamification event? Yes. WIN reserves the right to modify, suspend or cancel missions, events or point systems when necessary to ensure: * Fair participation * System integrity * Compliance with platform rules #### ❓ What happens if someone tries to abuse the system? Accounts involved in abusive, fraudulent or manipulative behavior may be subject to: * Point adjustment or revocation * Mission invalidation * Removal from rankings * Disqualification from events #### ❓ Are points guaranteed? No. Points and rankings are subject to verification and validation processes. WIN may review activity and adjust results if inconsistencies or rule violations are detected. #### ❓ Where can I find the full terms? Participation is governed by the [WIN platform Terms & Conditions](/win-investments-en/legal-terms/terms-and-conditions.md), along with Missions & event-specific rules: [WIN Missions Terms & Conditions](/win-investments-en/legal-terms/terms-and-conditions/wins-missions-t-and-c.md). [Roadmap to Airdrop Event Terms & Conditions](/win-investments-en/legal-terms/terms-and-conditions/roadmap-to-airdrop-event-t-and-c.md) [Market Challenge Event Terms & Conditions](/win-investments-en/legal-terms/terms-and-conditions/market-challenge-event-t-and-c.md) By participating, users agree to comply with all applicable rules and eligibility requirements. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.win.investments/win-investments-en/missions/faqs.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.